Categories Uzbekistan

Uzbekistan enhances social protection services with decentralized system

“I would like to extend my heartfelt thanks to Sabine Machl, Regina Maria Castillo, and Tatiana Proskuryakova for their invaluable support in establishing a new social protection system and for their participation in today’s discussions,” said President Shavkat Mirziyoyev as he opened a meeting to assess Uzbekistan’s social protection initiatives and set priorities for 2025.

Uzbekistan enhances social protection services with decentralized system

The meeting, held on December 13, brought together prominent international representatives, including Sabine Machl, the UN Resident Coordinator in Uzbekistan; Regina Maria Castillo, UNICEF Representative; and Tatiana Proskuryakova, Regional Director for Central Asia at the World Bank.

Progress in Decentralized Social Services

The president highlighted significant strides in decentralizing social services to the mahalla (neighborhood) level, improving accessibility and efficiency for citizens. “This year, 102 social services have been brought down to the mahalla level,” he noted.

He cited the example of prosthetic services: “Previously, people seeking prosthetics had to endure two months of navigating through commissions and clinics. Now, these issues are resolved within two weeks at the mahalla, easing the burden for 100,000 people.”

Citizens can now choose from 95 manufacturers through an electronic system, which has “improved competition and quality,” the president added.

Support for Vulnerable Populations

New initiatives have been introduced to assist vulnerable groups, including children with disabilities and the elderly. “A caregiving service for children with disabilities has been launched, with applications accepted at the mahalla level. This has allowed 700 parents to return to work,” the president explained.

The government has also identified 4,000 immobile elderly individuals living alone and implemented home-based care services for them. “We have organized care directly in their homes, ensuring these citizens receive the support they need,” said President Mirziyoyev.

Collaboration with International Partners

The president emphasized the importance of collaboration with international organizations in achieving these milestones. “Their expertise and close cooperation have been crucial in building a sustainable and inclusive social protection system,” he stated.

As Uzbekistan looks to 2025, the focus remains on further improving social services and ensuring that no citizen is left behind. The meeting concluded with renewed commitments to address emerging challenges and expand support for vulnerable populations.